Welcome to Eberi Clinic’s Privacy Policy. This policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or utilize our healthcare services. We are committed to protecting your privacy and maintaining the confidentiality of your personal information in accordance with applicable laws and regulations.
Information We Collect
- Personal Information: When you use our website or interact with our clinic, we may collect personal information such as your name, contact information, date of birth, medical history, insurance information, and payment details.
- Website Usage Information: We may collect non-personal information about your use of our website, including your IP address, browser type, operating system, and pages visited. This information helps us analyze website traffic and improve user experience.
How We Use Your Information
- Providing Healthcare Services: We use your personal information to provide healthcare services, including scheduling appointments, diagnosing medical conditions, prescribing medications, and coordinating your care with other healthcare providers.
- Communications: We may use your contact information to communicate with you about your appointments, test results, treatment options, and other healthcare-related matters.
- Billing and Payments: We use your personal and financial information to process payments, verify insurance coverage, and submit claims to insurance companies on your behalf.
- Improving Services: We may use aggregated or de-identified information for research, quality improvement, and operational purposes to enhance the services we offer.
Disclosure of Your Information
- Healthcare Providers: We may disclose your personal information to healthcare providers involved in your care, including physicians, nurses, specialists, and administrative staff.
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing healthcare services, such as medical laboratories, billing companies, and IT support providers.
- Legal Requirements: We may disclose your information when required by law, such as in response to a court order, subpoena, or law enforcement request.
Your Rights
- Access and Correction: You have the right to access and request corrections to your personal information held by us, subject to certain limitations.
- Consent: We will obtain your consent before using or disclosing your personal information for purposes not covered by this Privacy Policy or required by law.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time.
Security Measures
We maintain administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We restrict access to your information to authorized personnel only and use encryption and secure transmission methods to protect sensitive data.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes to this policy by posting a revised version on our website or sending you a notification.
Contact Us
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us.
Thank you for entrusting Eberi Clinic with your healthcare needs. We are committed to safeguarding your privacy and providing you with high-quality healthcare services.
